Privacy Policy

How we handle, secure, and protect your personal information at Kalyra.

Introduction

Welcome to Kalyra. We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our e-commerce services.

By using our website, signing up for an account, or purchasing products, you agree to the practices described in this policy.

Information We Collect

To provide a seamless shopping experience, we collect information that helps us identify you and fulfill your requests:

Account Data

When you register, we collect your name, email address, password hashes, and phone number to manage your account secure credentials.

Transaction Data

We keep track of your shopping cart contents, purchase transactions, order totals, and payment status histories.

Delivery Details

We collect shipping addresses and recipient details to safely coordinate shipping and courier services.

Wishlist Preferences

We record liked products and wishlist items to help personalize recommendations and sync choices across devices.

How We Use Your Data

We use the gathered information to operate and improve our store operations:

  • To process, pack, track, and complete your orders.
  • To manage your account, wishlist, and profiles.
  • To communicate transaction confirmations, order updates, and customer support help.
  • To detect, prevent, and mitigate fraud or system security issues.

Sharing and Disclosure

We do not sell, rent, or trade your personal information. We only share information with trusted third parties to facilitate transactions and deliveries:

Service Integration Partners

Payment Gateways: Payment details are processed directly and securely by Razorpay. We do not store credit card credentials on our servers.
Shipping Providers: Delivery details are shared with our logistics and courier partners to ship packages to your address.

Data Security

We implement robust technical measures to protect your data. All communications are encrypted using secure HTTPS protocols. Passwords are securely hashed using industry-standard bcrypt algorithms prior to storage to guarantee confidentiality.

Your Rights

You can access, update, or edit your account information and preferences at any time by logging in and visiting your Profile page. If you have any questions or would like to request account removal, please reach out to our team at support@kalyraa.com.